Vicerons Place, Villiers-Sur-Marne, Thorley Park,

Bishop's Stortford, Herts. CM23 4EL


Tel:   01279 503895

Mob. 07722 129073


Collection Procedure

  • Sessions end at 11.40 and 3.00 

  • Parents/carers collect children at the PLAYGROUND doors - the gates will be unlocked at the end of the session and parents queue to collect child

  • Parents/carers wait under the canopy until the children have gone in from outside play - seeing parents at the gate can be very distressing when the children can't get to their parent - do not be offended but staff will ask you to move away from the gates


  • If somebody that we don't know will be collecting your child, you must ensure that they are given the password and that we have been informed prior to collection (this could even be if a parent that we don't know is collecting).

Early Collection - 2.45pm

  • Some parents need to collect early - we have a 2.45 collection

  • These children will leave via the front door and will be brought to the foyer to meet the parents

  • Staff must be advised at the beginning of the term whether or not you will be collecting at 2.45 so it is noted on the register

  • Please be prompt for collection as the children will be with a member of staff in the foyer waiting to go home, which takes staff out of ratio and is also distressing for your child to be waiting for you to collect.

  • If you are late for collection, your child will be returned to the main room and will need to be collected at 3pm 


Late Collection - 3.10pm


If your child is attending for the whole day, you can collect at 3.10 but this must be pre-arranged with the staff on a termly basis (this is not available on a Monday session as we only run an afternoon).      During quieter periods, your child will be taken to the front room with a member of staff and you will need to collect from the front door.


Tel: 01279 503895  |  Mob: 07722 129073

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